Post & Packaging
Hello lovely humans here is some info about my postage and packing operation!
.
With the world constantly seeming to be on its head, there may be some delays in postage for international orders. Your patience and understanding is greatly appreciated when it comes to the hectic system that is the Royal Mail and customs etc.
.
As a one woman operation making everything by hand I am usually only able to set aside one day a week to pack and post parcels, so sometimes it takes me up to a week to get things out, please do be patient with me.
Orders are shipped in 5-7 business days.
If you are in a hurry please get in touch and I can do my best to rush your parcel through (or at least let you know the date my next scheduled post office trip!)
.
I send all UK parcels Royal Mail Tracked 24 or 48 hours and all International items Royal Mail First Class Tracked.
Smaller parcels (stickers etc) that are envelope size may ship as standard 1st class with no tracking.
Smaller parcels (stickers etc) that are envelope size may ship as standard 1st class with no tracking.
.
If you have any special postage or packaging requests (like gift wrapping, discreet packaging, or special notes) please let me know via the note section on your order or get in touch via email.
.
In the rare event that your parcel is returned to me because of customs, or you werent home to recieve it and didnt rearrange collection, I will contact you, in this situation I ask you to cover the cost of re-shipping the item, or I will refund the cost of the product minus the shipping fee.
.
In the rare event that your parcel is returned to me because of customs, or you werent home to recieve it and didnt rearrange collection, I will contact you, in this situation I ask you to cover the cost of re-shipping the item, or I will refund the cost of the product minus the shipping fee.